Privacy Policy

PLEASE CAREFULLY READ THE FOLLOWING PRIVACY POLICY OF CITY HOME, AND ALL OF ITS SUBSIDIARIES, SUCCESSORS IN INTEREST AND ASSIGNS (COLLECTIVELY, “CITY HOME”, “US”, “WE”) BEFORE USING www.cityhome.com, the CITY HOME Clearance Center website located at https://clearance-cityhome.myshopify.com/, and all related websites, products, services and related mobile applications (the “Services” or the “Sites”). 

Your privacy is very important to us. Our Privacy Policy spells out CITY HOME’s commitment to respecting the privacy of members and visitors to our Sites. We reserve the right to change this policy at any time, which we will do through online posting. We are very careful with what we do with your information. 

This Privacy Policy describes how CITY HOME collects and uses the personal information you provide to us on our Sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. 

BY USING OUR SERVICES OR BY CLICKING TO ACCEPT OR AGREE TO OUR TERMS WHEN THIS OPTION IS MADE AVAILABLE TO YOU, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY OUR TERMS, INCLUDING THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY TERM OR CONDITION IN THIS PRIVACY POLICY, YOU MUST NOT ACCESS OR USE OUR SERVICES OR SUBMIT YOUR INFORMATION TO US. 

For the avoidance of doubt, the CITY HOME Clearance Center website identified above is owned and operated by CITY HOME and is subject to the same data collection, use, disclosure, and California Consumer Privacy Act (“CCPA”) obligations described in this Privacy Policy. All privacy rights described herein apply equally to personal information collected through the CITY HOME Clearance Center website. 

Section 1. Children Under the Age of 18 

Our Services are intended to be accessed and used only by adults and are not directed to minors. If you are below the age of 18, you may not access or use our Services. 

We do not knowingly collect personally identifiable information from anyone under the age of 13 and you should not provide us with any information regarding any individual under the age of 16. If we learn that we have inadvertently gathered information from anyone under the age of 13, we will take reasonable measures to promptly remove that information from our records. 

Section 2. What Information We Collect and How We Collect It 

We receive and collect several types of information about you (“Your Information”), including: 

Information you provide to us: 

You may provide information such as your name, email address, and certain financial information when you sign up for an account, fill out forms, participate in promotions, or subscribe to newsletters or other communications. 

Information we receive from third parties: 

We may receive information about you from third-party service providers such as payment processors (e.g., Stripe, Inc.) or marketing and analytics partners (e.g., HubSpot, Google Ads, Google Analytics). We may also collect publicly available information, including content you submit on blogs, forums, or social media. 

Additionally, the CITY HOME Clearance Center website may use additional analytics, advertising, or performance vendors—including Shopify-native analytics tools or approved third-party applications—for traffic measurement, performance tracking, and reporting. 

Information we collect automatically: 

We and our service providers may use automatic data collection technologies to gather device information, browsing activity, application-level events, location data, and metadata. More detail is provided in Section 3. 

Information collected by third-party content providers: 

Some content or applications on our Sites may be served by third parties who may use cookies or other tracking technologies. These third parties may collect information about your online activities over time and across different websites and services. 

Section 3. Cookies and Other Automatic Tracking Technologies 

We may use cookies, embedded scripts, web beacons, pixel tags, and other tracking technologies to improve your browsing experience, analyze performance, deliver advertising, and personalize content. 

We use both first-party and third-party cookies, including: 

Strictly Necessary Cookies 

Functional/Preference Cookies 

Performance/Analytics Cookies 

Advertising/Targeting Cookies 

We may also use third-party analytics tools such as Google Analytics to collect usage data. The CITY HOME Clearance Center website may use additional analytics or tracking vendors, including those integrated through Shopify’s platform, to measure traffic, performance, and customer interactions. 

Disabling cookies may limit the functionality of some features. For more information about opting out, refer to Section 6. 

Section 4. How We Use Your Information 

We may use Your Information for various lawful business purposes, including: 

Presenting our Services and content to you 

Managing your account and our relationship with you 

Contacting you with information about products, services, offers, or promotions 

Sending communications, including clearance-specific offers, promotions, and limited-time sales 

Providing customer support 

Conducting analysis to understand and improve our Services 

Displaying advertising tailored to your interests 

Detecting and preventing fraud or security threats 

Complying with legal and regulatory obligations 

We may use Your Information for additional purposes disclosed at the time of collection or with your consent. 

Section 5. How We Disclose Your Information 

We may disclose Your Information to: 

Third-party vendors and service providers that support our business operations 

Our affiliates and their personnel 

Authorized agents acting on your behalf 

Third parties necessary to provide services you request 

Authorities when required by law 

Parties involved in enforcing our terms, rights, or property 

Parties involved in potential or actual business transfers 

Other parties with your consent 

Customer information collected on the CITY HOME Clearance Center website may be shared with CITY HOME and its affiliates for marketing, promotional, customer support, and other lawful business purposes, including providing a consistent and coordinated customer experience across our Services. 

We may use and disclose de-identified information for any lawful purpose. 

Section 6. Choices About How We Use and Disclose Your Information 

These choices apply to personal information collected through all CITY HOME online Services, including www.cityhome.com and the CITY HOME Clearance Center website. 

You may have the ability to: 

Disable cookies through your browser settings 

Opt out of third-party advertising cookies at aboutads.info/choices 

Adjust preferences for advertising platforms (Google, Facebook, Bing, etc.) 

Unsubscribe from marketing emails using the link at the bottom of any message 

Manage or update your information within your account settings 

Email opt-out preferences apply to both the main CITY HOME website and the CITY HOME Clearance Center website. 

Section 7. Consent to Share Personal Information When Using Live Chat 

By using our Live Chat feature, you consent to the collection and analysis of all personal information provided. Chat functionality is supported by Sierra.ai and LivePerson, which may process and store chat data on our behalf. For more information, consult the privacy policies of these providers. 

Section 8. Information You Disclose to Third Parties 

Our Sites may contain links to platforms operated by third parties beyond our control. Their privacy practices are not governed by this Privacy Policy. You should review their policies before providing any personal information. 

Section 9. Operation of Our Services in the United States 

Our Services are operated in the United States. If you access our Services from outside the United States, your information may be transferred, used, or disclosed outside your country of residence, where privacy laws may differ. 

Section 10. Changes to This Privacy Policy 

We may amend this Privacy Policy at any time. Updates will take effect upon posting. You are encouraged to review this Privacy Policy periodically for changes. 

Section 11. Contacting Us 

If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us at: 

customerservice@cityhome.com Attn: Privacy Request CITY HOME, Inc. 6701 N. Hiatus Road Tamarac, Florida 33321 

This contact information applies to privacy matters related to both the CITY HOME website and the CITY HOME Clearance Center website. 

Our Services are intended to be accessed and used only by adults and are not directed to minors. If you are below the age of 18, you may not access or otherwise use our Services.

We do not knowingly collect personally identifiable information from anyone under the age of 13 and you should not provide us with any information regarding any individual under the age of 16.  If we learn that we have inadvertently gathered information from anyone under the age of 13, we will take reasonable measures to promptly remove that information from our records.

We receive and collect several types of information about you (“Your Information”), including:

Information you provide to us: You may provide information such as your name, email address, and certain financial information when you sign up for an account, fill out forms, participate in promotions, or subscribe to newsletters or other communications.

Information we receive from third parties: We may receive information about you from third-party service providers such as payment processors (e.g., Stripe, Inc.) or marketing and analytics partners (e.g., HubSpot, Google Ads, Google Analytics). We may also collect publicly available information, including content you submit on blogs, forums, or social media.

Additionally, the CITY Furniture Clearance Center website may use additional analytics, advertising, or performance vendors—including Shopify-native analytics tools or approved third-party applications—for traffic measurement, performance tracking, and reporting.

Information we collect automatically: We and our service providers may use automatic data collection technologies to gather device information, browsing activity, application-level events, location data, and metadata. More detail is provided in Section 3.

Information collected by third-party content providers: Some content or applications on our Sites may be served by third parties who may use cookies or other tracking technologies. These third parties may collect information about your online activities over time and across different websites and services.

We may use cookies, embedded scripts, web beacons, pixel tags, and other tracking technologies to improve your browsing experience, analyze performance, deliver advertising, and personalize content.

We use both first-party and third-party cookies, including:

• Strictly Necessary Cookies
• Functional/Preference Cookies
• Performance/Analytics Cookies
• Advertising/Targeting Cookies
  

We may also use third-party analytics tools such as Google Analytics to collect usage data. The CITY Furniture Clearance Center website may use additional analytics or tracking vendors, including those integrated through Shopify’s platform, to measure traffic, performance, and customer interactions.

Disabling cookies may limit the functionality of some features. For more information about opting out, refer to Section 6.

We may use Your Information for various lawful business purposes, including:

• Presenting our Services and content to you
• Managing your account and our relationship with you
• Contacting you with information about products, services, offers, or promotions
• Sending communications, including clearance-specific offers, promotions, and limited-time sales
• Providing customer support
• Conducting analysis to understand and improve our Services
• Displaying advertising tailored to your interests
• Detecting and preventing fraud or security threats
• Complying with legal and regulatory obligations
• We may use Your Information for additional purposes disclosed at the time of collection or with your consent.

We may disclose Your Information to:

• Third-party vendors and service providers that support our business operations
• Our affiliates and their personnel
• Authorized agents acting on your behalf
• Third parties necessary to provide services you request
• Authorities when required by law
• Parties involved in enforcing our terms, rights, or property
• Parties involved in potential or actual business transfers
• Other parties with your consent
• Customer information collected on the CITY Furniture Clearance Center website may be shared with CITY Furniture and its affiliates for marketing, promotional, customer support, and other lawful business purposes, including providing a consistent and coordinated customer experience across our Services.
• We may use and disclose de-identified information for any lawful purpose.

These choices apply to personal information collected through all CITY Furniture online Services, including www.cityfurniture.com and the CITY Furniture Clearance Center website.

You may have the ability to:

• Disable cookies through your browser settings
• Opt out of third-party advertising cookies at aboutads.info/choices
• Adjust preferences for advertising platforms (Google, Facebook, Bing, etc.)
• Unsubscribe from marketing emails using the link at the bottom of any message
• Manage or update your information within your account settings
  

Email opt-out preferences apply to both the main CITY Furniture website and the CITY Furniture Clearance Center website.

By using our Live Chat feature, you consent to the collection and analysis of all personal information provided. Chat functionality is supported by Sierra.ai and LivePerson, which may process and store chat data on our behalf. For more information, consult the privacy policies of these providers.

Our Sites may contain links to platforms operated by third parties beyond our control. Their privacy practices are not governed by this Privacy Policy. You should review their policies before providing any personal information.

Our Services are operated in the United States. If you access our Services from outside the United States, your information may be transferred, used, or disclosed outside your country of residence, where privacy laws may differ.

We may amend this Privacy Policy at any time. Updates will take effect upon posting. You are encouraged to review this Privacy Policy periodically for changes.

If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

customerservice@cityfurniture.com

Attn: Privacy Request City Furniture, Inc.

6701 N. Hiatus Road

Tamarac, Florida 33321

This contact information applies to privacy matters related to both the CITY Furniture website and the CITY Furniture Clearance Center website.